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    <title>First United</title>
    <description>Current Job Openings</description>
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    <link>https://firstuniteddtes.easyapply.co</link>
    <author>First United</author>
    <dc:creator>First United</dc:creator>
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      <title>Shelter Resource Worker (Monday &amp; Tuesday Nights)</title>
      <description><![CDATA[<div>FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low income, underhoused or homeless. We pursue dignity, belonging, and justice to meet the daily needs of community members while engaging in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.</div><p></p><ul></ul><p><i>Each job within the FIRST UNITED CHURCH Community Ministry Society should promote our accomplishment of our </i><span lang="EN"><a href="https://firstunited.ca/about-us/"><i>vision, mission, and values</i></a></span><i>.</i></p><p><span>WHAT WE OFFER</span></p><ul><li>Wage: $27.85 per hour (increased as a Living Wage employer)</li><li>$2.00 per hour night shift premium</li></ul><p><span>GENERAL DESCRIPTION:</span></p><p>First United is seeking one candidate to cover shifts on Monday and Tuesday Nights (12:00 A.M. to 8:00 A.M.) in our 51 bed, low barrier shelter on Vancouver's Downtown Eastside. If it is your desire to make a difference for those most vulnerable and to gain knowledge, experience and valuable skills in working with those with complex mental health and addiction issues, this is the job for you.&nbsp; We offer opportunities for training and professional development.&nbsp;&nbsp;</p><p>This position is accountable to the Manager of Shelter Services in providing a welcoming, safe, and secure environment to the men and women living in the First United Church's 24/7 emergency shelter. Under the immediate direction of the Shift Supervisor, the Shelter Resource Worker will be a daily presence at the First United Shelter to provide support to the men and women in the areas of relationship development and community engagement while performing a variety of duties to ensure the smooth operation of the emergency shelter.</p><p><span><b>SPECIFIC DUTIES AND RESPONSIBILITIES</b></span></p><ul><li>Create a safe, welcoming and calming environment for the men and women staying with the First United emergency shelter and from the community using our services.&nbsp; Engage and develop relationships with each individual through active listening, program offerings, access to our services and being a steady presence throughout all areas of the First United Church.&nbsp; Will work mainly with the shelter residents.</li><li>Act as the first point of contact for men and women staying in the First United Church emergency shelter.&nbsp; Welcomes new and returning users of the emergency shelter at First United Church by completing intakes, discussing shelter guidelines and ensuring basic shelter, food and hygiene needs are met.&nbsp;</li><li>Maintains the smooth operation of the emergency shelter by knowing who is in the building, doing regular counts and check-ins, managing the entrance door and graciously declining entry to non-shelter users when our day program closes, doing room/bathroom checks regularly.&nbsp; Monitor the showers and ensure clear of refuse for the next community member.&nbsp; Provide assistance to the Shift Supervisor as needed.</li><li>Ensure shelter residents are aware of meal times and when the sleeping areas are open making them accessible and ready for use at the appropriate times.&nbsp; Provide access to work lockers as needed.</li><li>Maintain daily documentation and information sharing through HIFIS, incident report forms, statistic reporting, attending bi-weekly Shelter Resource meetings and monthly all-staff meetings.&nbsp; Share community information to all staff and the community as it pertains to our daily work at the First United Church.&nbsp; Liaise with the Shift Supervisor/Assistant Shelter Manager and Shelter Case Planners with concerns and complete Community Care Referrals.</li><li>Participate as a team member of the whole First United church organization.&nbsp; Stay knowledgeable of and be active in programs, services and special projects.&nbsp; Use this knowledge to engage shelter residents in participating in volunteer work, Advocacy, Clinical Outreach team, First United housing, Supportive funding, and other programs when appropriate.&nbsp;</li><li>Stay observant of the environment and provide calming intervention as required to ensure the safety of everyone and policies are being respected.</li><li>Provide first response to crisis intervention as required.&nbsp; Communicate with team members, Shift Supervisor and/or Manager of Shelter Services and work alongside them to deescalate and resolve situations.&nbsp; Call for Emergency Medical Assistance when appropriate and calling the on-shift First Aid Attendant for all injuries to staff and community members regardless of the severity.&nbsp; Report all incidents, observations, and unsafe conditions through the proper channels and on the computer.</li><li>Participate with the general cleanliness and organization of the First United Church including all common areas, washrooms, and sleeping areas. Dispose of belongings that have not been left in a designated spot, or when a shelter resident no longer uses the shelter services.&nbsp;&nbsp; Assistant residents to downsize their belonging.</li><li>Other duties as required.</li><li>Men need to announce themselves when entering the Women's Shelter area.</li></ul><p><span>&nbsp;</span><span>KNOWLEDGE &amp; SKILLS</span></p><ul><li>Effective working relationship building skills and boundary setting with vulnerable populations.</li><li>Ability to discern relevant information, apply critical thinking and facilitate the resolution of challenging situations using diplomacy, tact, and persuasion.</li><li>Exceptional communication skills required (written and verbal) and the ability and experience of dealing with and de-escalating conflict in a fluid work environment is essential.</li><li>Demonstrated ability to use computer/technology such as:&nbsp; Outlook E-Mail, HIFIS (client data), Word/Excel, Timecard/Payroll Software, fillable forms, etc.</li><li>Demonstrated a strong community member focused philosophy in all interactions.</li><li>Demonstrated a high level of initiative, self direction, flexibility, and ability to adapt to, lead and manage change/changing situations.</li><li>Willingness to participate and show initiative to participate in community events and applicable training.</li></ul><p><span>EDUCATION &amp; EXPERIENCE:</span></p><ul><li>Minimum Grade 12.</li><li>Related training in non-violent crisis intervention.</li><li>Basic First Aid Certification.</li><li>A minimum of one year previous experience working in community based services providing direct services to at risk populations who have social/lifestyle risks Demonstrated experience working successfully with marginalized populations and those living in poverty.</li></ul><p><span><b>SCOPE OF RESPONSIBILITY:</b></span></p><p>Supervisory/Management responsibility: None</p><p><b>Latitude:<br><br></b>The incumbent works fairly independently. If clarification is required, it is expected that the incumbent will request further direction from the Shift Shelter Manager or delegate.&nbsp;</p><p><b></b></p><p>That nature of working in an emergency shelter is stressful and often will be supporting clients in crisis brought about by diverse life events and experiences.&nbsp; The Shelter Resources Worker must have the ability to function independently and under pressure, while managing a multitude of other emergency tasks.&nbsp; If clarification is required, it is expected that the incumbent will request further direction from the Shift Supervisor and/or Manager of Shelter Services<span>.</span></p><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><b>INTERNAL/EXTERNAL RELATIONSHIPS</b></span></p><ul><li>Regular communication is maintained with all levels of staff and management.&nbsp; </li><li>Communication is also maintained with management and co-workers as work is assigned and completed, and information exchanged on an ongoing basis.</li><li>The Shelter Resource Worker is to seek input or to exchange information about regular duties with the Shift Supervisor, Assistant Managers and/or Manager of Shelter Services</li></ul><p><b>JOB CLASSIFICATION:</b><br><br>Bargaining Unit</p><p>Job Classification: CSSEA Provincial Agreement JJEP Classification 10<br><br></p><p>We are committed to becoming a more just, equitable, inclusive, and diverse workplace, which extends to how we hire. We are continually learning new and unlearning old practices while examining systemic causes of inequity, including colonialism.&nbsp; We aim to be representative of the communities that we serve. We welcome everyone to apply, and we strongly encourage applications from members of communities that have been marginalized based on Indigeneity, race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. In order to achieve a representative team, preference may be given to people who are members of one or more of these groups.</p><p><i><span>&nbsp;</span></i></p>]]></description>
      <pubDate>Tue, 01 Sep 2026 15:13:06 +0000</pubDate>
      <link>https://easyapply.co/job/casual-shelter-resource-worker-multiple-shifts-including-overnights-3</link>
      <guid>https://easyapply.co/job/casual-shelter-resource-worker-multiple-shifts-including-overnights-3</guid>
      <category><![CDATA[Vancouver, BC]]></category>
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    <item>
      <title>Shift Supervisor (Temporary)</title>
      <description><![CDATA[<div><p>FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low-income, under-housed or homeless. We provide essential services to meet the daily needs of community members and engage in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.</p><p><i>Each job within the FIRST UNITED CHURCH Community Ministry Society should promote the accomplishment of our&nbsp;</i><span lang="EN"><a href="https://firstunited.ca/about-us/"><i>vision, mission, and values</i></a></span><i>.</i></p><div><p><span>WHAT WE OFFER</span></p><ul><li>Annual salary progression for all staff</li><li>Comprehensive and 100% employer-paid health benefits including extended health and dental plan for regular staff, spouses and dependents</li><li>Life insurance, Long-term Disability, and AD&amp;D benefits</li><li>15 days of paid annual vacation</li><li>13 statutory paid days off every year and 12 days of paid sick leave</li><li>An inclusive and supportive workplace culture</li></ul><p><span>GENERAL DESCRIPTION:</span></p></div><p>FIRST UNITED is seeking one individual to cover a temporary leave of a Shift Supervisor in our 51 bed; low barrier shelter located in the Downtown Eastside. This position works Monday to Fridays, 9:00 A.M. to 5:00 P.M. and will cover the period from October 26, 2026 until December 3, 2026.&nbsp;<br><br>The Shift Supervisor supports the Shelter Program at First United by providing direct service and supervision to staff, shelter residents, and community members, helping them understand and adhere to shelter and organizational policies and protocols, encourage a healthy work culture guided by our mission and values, and ensuring effective operations of the shelter program.&nbsp;</p><div><p><span>SPECIFIC DUTIES &amp; RESPONSIBILITIES:</span></p></div><p><span>&nbsp;</span></p><ul><li>Maintain a safe, supportive environment within the shelter and problem solving for the fostering of effective team relationships.</li><li>Provide leadership while participating in and overseeing the regular activities of the shelter. Take responsibility for all decisions, including when to contact emergency services or to escalate an issue to management. Taking an active role in defusing and de-escalating aggressive situations, ensuring organizational policies, best practices and safety procedures are following including proper incident reporting, maintain the cleanliness and safety of the space and coordinating necessary services for repairs and cleaning.</li><li>Monitor facility to maintain safety of clients and shelter space.</li><li>Assist clients with shelter routines.</li><li>Support clients in following all shelter procedures.</li><li>Help clients work through conflict with others living in the shelter.</li><li>Keep shelter clean, restock supplies, and ensure that bed checks and wake up calls are being done.</li><li>Communicate observations and interactions with clients to shelter manager and shelter management through documentation in shift reports, and reports.</li><li>Ensure confidentiality and professional language are practiced at all times.</li><li>Assist with shelter meals as required, following all food safety guidelines.</li><li>Intervene in incidents in the shelter, using appropriate techniques and safety procedures.</li><li>Complete documentation as needed for client reporting, and incident reporting.</li><li>Basic maintenance, organization &amp; cleaning of facilities.</li><li>Treat clients in a culturally sensitive manner.</li><li>Assist with scheduling/shift coverage.</li><li>Participate in Departmental, staff meetings and relevant trainings as required.</li><li>Adhere to agency policy, procedures and practices, including Occupational Health and Safety.</li><li>Direct staff when emergency protocols required (critical incidents, overdoses, medical emergencies, etc.).</li><li>Complete all duties as assigned. Other duties as required.</li><li>Due to the nature of the 24 hr/365 day shelter operations shifts may be day, evening or overnight.</li></ul><div><p><span>QUALIFICATIONS:</span></p></div><p><br></p><ul><li>Minimum Grade 12</li><li>Related training in non-violent crisis intervention</li><li>Basic First Aid Certification.</li><li>Post-secondary diploma or degree in related field.</li><li>Food safe level 1.</li><li>NVCI.</li><li>Trained in naloxone.</li><li>Minimum 2 years’ experience working with clients who experience addiction and/or mental health.</li></ul><p><br></p><blockquote><p></p></blockquote><p></p><div><p><span>SCOPE OF RESPONSIBILITY:</span><span lang="EN"></span></p></div><p><span>Supervisory Responsibility:</span></p><p><span lang="EN">Supervision of shelter resource workers, shelter residents, and community members.</span></p><p><span>Latitude:</span></p><p><span lang="EN">Reports to the Shelter Manager, working closely to ensure adequate coverage of management duties on a weekly basis, and to ensure a cohesive and trusting team culture.&nbsp;&nbsp;</span></p><p></p><div><span><br></span></div><span><span>INTERNAL/EXTERNAL RELATIONSHIPS:</span></span><p></p><p>Regular communication is maintained with all levels of management and staff while completing work. Key relationships include:&nbsp;</p><ul type="disc"><li>Regular communication is maintained with all levels of management, staff, shelter residents, and community members.</li><li>Communication is also maintained with management and co-workers as work is assigned and completed, and information is exchanged on an ongoing basis.</li></ul><p><span lang="EN">&nbsp;</span></p><div><p><span>JOB CLASSIFICATION &amp; WAGES:</span></p></div></div><p></p><p>Bargaining Unit<br><br>Job Classification: CSSEA Provincial Agreement JJEP Classification 14</p><div><div><p><span><br></span></p><p><span>WHAT TO EXPECT&nbsp;</span></p></div></div><p></p><ol><li>Candidates should submit resume, cover letter and respond to written<i>&nbsp;</i>questions.</li><li>Candidates matching closely with the position's needs will be contacted for a phone interview.</li><li>Candidates advancing to the next stage can expect 1 phone screen, and up to 2 interviews with the Manager and hiring committee.</li><li>All positions at First United require a criminal record check clearance.</li><li>2 references from previous supervisory manager will be requested at the offer stage.</li></ol>]]></description>
      <pubDate>Tue, 01 Sep 2026 15:12:55 +0000</pubDate>
      <link>https://easyapply.co/job/assistant-manager-shelter-2</link>
      <guid>https://easyapply.co/job/assistant-manager-shelter-2</guid>
      <category><![CDATA[Vancouver, BC]]></category>
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    <item>
      <title>Facilities Manager</title>
      <description><![CDATA[<div> <p>FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low income, underhoused or homeless. We pursue dignity, belonging, and justice to meet the daily needs of community members while engaging in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.&nbsp;<br><br>Each job within the FIRST UNITED CHURCH Community Ministry Society should promote our accomplishment of our <a href="https://firstunited.ca/about-us/" target="_blank"><u><font color="#0000ff">vision, mission and values.&nbsp;</font></u></a></p><p><br></p><h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><b>WHAT WE OFFER:</b></h6><h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><b><br></b></h6><ul><li>Comprehensive and 100% employer-paid health benefits including extended health and dental plan for regular staff, spouses and dependents.</li><li>United Church of Canada defined benefit pension plan; employee contribution rate 6%, employer contribution rate 9%.</li><li>Life insurance, Long-term Disability, and AD&amp;D.</li><li>15 days of paid annual vacation.</li><li>13 statutory paid days off every year and 12 days of paid sick leave.</li><li>Professional designation reimbursement.</li><li>An inclusive and supportive workplace culture.</li></ul><p><b><span lang="EN" style="font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-font-family:Arial; mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-ansi-language: EN;mso-fareast-language:EN-CA"><br></span></b></p><h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN" style=""><b>POSITION OBJECTIVE</b></span></h6> </div><p><span lang="EN-US" style="font-size: 11.0pt;font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p><p><span lang="EN-US" style="">The Facilities Manager is responsible for overseeing all aspects of First United’s buildings’ functionality and upkeep, ensuring a safe and efficient working environment by managing maintenance tasks, coordinating repairs, supervising staff, and adhering to safety regulations, all while optimizing building operations to meet the needs of occupants within the facility.</span></p><p><span lang="EN-US" style=""><br></span></p><p><span lang="EN-US" style="">This role will be onsite at our location in the Downtown Eastside found at 320 E. Hastings Street, Vancouver.&nbsp;</span></p><p><span lang="EN-US" style="font-size: 11.0pt;font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p><div> <h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN" style=""><b>DUTIES AND RESPONSIBILITIES</b></span></h6> </div><p><b><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></b></p><p><span lang="EN-US" style="">Maintenance and repairs:</span><b><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif"></span></b></p><ul type="disc"> <ul type="circle"> </ul><li><span lang="EN-US" style="">Planning and scheduling preventative maintenance activities, coordinating repairs with contractors, managing building systems like HVAC, plumbing, and electrical systems.</span></li><ul type="circle"> </ul> <li><span lang="EN-US" style="">Safety compliance:&nbsp;</span>Conducting regular safety inspections, ensuring compliance with building codes and regulations, managing emergency preparedness plans.</li> <li><span lang="EN-US" style="">Building operations:</span></li> <ul type="circle"> <li><span lang="EN-US" style="">Overseeing cleaning and janitorial services, managing waste disposal, monitoring energy consumption and implementing energy-saving measures.</span></li> <li><span lang="EN-US" style="">Procurement of supplies and materials</span></li> </ul> <li><span lang="EN-US" style="">Vendor management:&nbsp;</span>Negotiating contracts with service providers like maintenance contractors, cleaning companies, and security firms.</li> <li><span lang="EN-US" style="">Budgeting and cost control:&nbsp;</span>Tracking facility expenses, managing maintenance budgets, identifying cost-saving opportunities. Est operating budget of $300-$500K.</li> <li><span lang="EN-US" style="">Project management:&nbsp;</span>Overseeing renovation projects, coordinating installations and upgrades within the facility.</li> <li><span lang="EN-US" style="">Staff supervision:&nbsp;</span>Leading and managing a team of facilities staff.</li> <li><span lang="EN-US" style="">Communication and stakeholder management:&nbsp;</span>Collaborating with departments within the organization to address facility needs, communication updates to employees regarding maintenance activities and disruptions.</li> </ul><div> <h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN" style=""><b>REQUIRED SKILLS</b></span></h6> </div><p><span lang="EN-US" style="font-family: &quot;Tahoma&quot;,sans-serif">&nbsp;</span></p><ul type="disc"> <li><span lang="EN-US" style="">Minimum 10 years’ facilities management experience </span></li> <li><span lang="EN-US" style="">Technical knowledge: Understanding of building systems, HVAC, plumbing, electrical systems, and maintenance procedures.</span></li> <li><span lang="EN-US" style="">Project management skills: Ability to plan, execute, and monitor facility improvement projects.</span></li> <li><span lang="EN-US" style="">Leadership abilities: Leading and motivating a team of facilities staff.</span></li> <li><span lang="EN-US" style="">Problem solving skills: Identifying and resolving facility issues promptly.</span></li> <li><span lang="EN-US" style="">Budgeting and financial management: Effectively managing facility expenses.</span></li> <li><span lang="EN-US" style="">Communication skills: Clear and concise communication with stakeholders at all levels.</span></li> <li><span lang="EN-US" style="">Compliance expertise: Knowledge of relevant building codes, safety regulations, and environmental standards.</span></li> <li><span lang="EN-US" style="">Ability to maintain a calm, welcoming, empathetic and professional demeanor at all times with staff and with vulnerable and/or marginalized individuals.</span></li> </ul><p><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p><div> <h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN" style=""><b>QUALIFICATIONS</b></span></h6> </div><p><b><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></b></p><p><span lang="EN-US" style="">Degree or certification in facilities management, engineering, or a related field.</span></p><ul type="disc"> <li><span lang="EN-US" style="">BOMA designation and an HVAC 4th class Power Engineer credential preferred.</span></li> </ul><p><span lang="EN-US" style="">Experience in facility management or a similar operational role.</span></p><p><span lang="EN-US" style=""><br></span></p><p><span lang="EN-US" style="">Knowledge of project management and organizational skills.</span></p><ul type="disc"> <li><span lang="EN-US" style="">Must be able to pass a Criminal Record Check (Vulnerable Sector).</span></li> <li><span lang="EN-US" style="">A clean driving record</span></li> <li><span lang="EN-US" style="">Availability to respond to emergency situations after hours.</span></li> <li><span lang="EN-US" style="">Management experience in a unionized setting strongly desired.</span></li> </ul><p><span lang="EN-US" style="">Experience in a not-for-profit environment (such as a shelter, group home, social housing or recovery house) would be an asset</span></p><p><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p><div> <h6 style="margin-bottom:0cm;line-height:14.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN-US" style=""><b>SPECIAL TRAINING</b></span></h6> </div><p><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p><ul><li><span lang="EN-US" style="">Nonviolent crisis intervention training (NVCI) an asset.</span></li><li><span lang="EN-US" style="">Standard First Aid or equivalent training/recertification within first three months of employment.</span></li><li><span lang="EN-US" style="">Mental Health First Aid training an asset.</span><b><span lang="EN" style="font-family: &quot;Tahoma&quot;,sans-serif;mso-fareast-font-family:Arial;mso-bidi-font-family:Calibri; mso-bidi-theme-font:minor-latin;mso-ansi-language:EN;mso-fareast-language:EN-CA"></span></b></li></ul><div> <p><b>&nbsp;</b></p> <h6 style="margin-bottom:0cm;line-height:12.0pt;border:none; mso-border-bottom-alt:solid windowtext .5pt;padding:0cm;mso-padding-alt:0cm 0cm 1.0pt 0cm"><span lang="EN" style=""><b>WORKING CONDITIONS</b></span></h6> </div><p><span lang="EN-US" style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-font-family: &quot;Times New Roman&quot;;color:#212529">&nbsp;</span></p><p><span lang="EN-US" style="">Physical conditions:</span></p><ul type="disc"> <li><span lang="EN-US" style="">Work can be physically demanding and sometimes dirty and unpleasant.</span><span lang="EN-US" style=""></span></li> <li><span lang="EN-US" style="">Must be able to lift up to 50lbs/23kg on a regular basis.</span><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif; mso-fareast-font-family:&quot;Times New Roman&quot;"></span></li> </ul><p><span lang="EN-US" style="">Must be comfortable with physically demanding work that includes bending, stooping, stretching, kneeling, and crouching.</span></p><p><span lang="EN-US" style=""><br></span></p><p><span lang="EN-US" style="">May be exposed to noisy equipment or tools.</span></p><p><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;">&nbsp;</span></p><p><span lang="EN-US" style="">Environmental conditions:</span><span lang="EN-US" style=""></span></p><ul type="disc"> <li><span lang="EN-US" style="">Must be able to work in extreme cold and heat at times.</span></li><li>Must be able to work outdoors to sweep walkways, shovel snow, remove graffiti, maintain building at times.</li> </ul><p><span lang="EN-US" style="">Sensory demands:</span><span lang="EN-US" style="font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;"></span></p><ul><li><span lang="EN-US" style="">Must have good communication skills and the ability to work under limited supervision.</span><span lang="EN-US" style=""></span></li><li><span lang="EN-US" style="">Need the ability to listen to and understand written and verbal instructions.</span><span lang="EN-US" style=""></span></li></ul><p><span lang="EN-US" style="">Mental Demands:</span><span lang="EN-US" style=""></span></p><ul type="disc"> <li><span lang="EN-US" style="">Possible exposure/proximity to traumatic medical events and clients in crisis.</span><span lang="EN-US" style=""></span></li> <li><span lang="EN-US" style="">Possible exposure to emotionally disturbing experiences.</span><span lang="EN-US" style=""></span></li> <li><span lang="EN-US" style="">Ability to exercise nonviolent crisis intervention techniques to reduce interpersonal conflict.</span></li></ul><p><br></p><div><h6 style="margin-bottom: 0cm; line-height: 12pt; border-width: medium; border-style: none; border-color: currentcolor; border-image: none; padding: 0cm;"><span lang="EN"><span>RECRUITMENT TIMELINE</span></span></h6></div><p><span lang="EN-US" style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-font-family: &quot;Times New Roman&quot;;color:#212529"></span></p><p><span lang="EN-US" style="font-family: Tahoma, sans-serif; font-size: 12pt; color: rgb(33, 37, 41);">&nbsp;</span></p><p><span lang="EN-US" style="">In the interest of having open and honest dialogue with candidates we wish to share our anticipated timeline for this position:</span></p><ul><li><span lang="EN-US" style="">July 30th to August 10th: Reviewing Applicants.</span></li><li><span lang="EN-US" style="">August 11th to August 26th: Telephone screening selected applicants who display the needed skills for the role.</span></li><li><span lang="EN-US" style="">August 27th to September 4th: 1st round of formal interviews.</span></li><li><span lang="EN-US" style="">September 7th to September 11th: 2nd round of formal interviews.</span></li><li><span lang="EN-US" style="">September 14th to September 18th: Reference checks and Vulnerable Sector/Police Criminal Record Checks.&nbsp;</span></li></ul><p></p><blockquote>The anticipate start date for this position is on or around <b><u>September 28, 2026</u></b>.&nbsp;</blockquote><p></p><blockquote><b>As the first step in our recruitment process, we ask all candidates to upload their cover letter, resume, and answer a few short answer questions about themselves.&nbsp;</b></blockquote><p><span lang="EN-US" style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-font-family: &quot;Times New Roman&quot;;color:#212529"><br></span></p><p><span lang="EN-US" style="">&nbsp;</span>***</p><div><p><span><span>We are committed to becoming a more just, </span><span>equitable</span><span>, inclusive, and diverse workplace, which extends to how we hire. We are continually learning new and unlearning old practices while examining systemic causes of inequity, including colonialism.</span></span></p></div><div><p><br></p></div><div><p><span><span>We aim to be representative of the communities that we serve. We welcome everyone to apply, and we strongly encourage applications from members of communities that have been marginalized based on Indigeneity, race, </span><span>colour</span><span>, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender </span><span>identity</span><span> and/or expression. </span><span>In order to</span><span> achieve a representative team, preference may be given to people who are members of one or more of these groups.</span></span></p></div><div><p><span><span>***</span></span></p></div>]]></description>
      <pubDate>Tue, 04 Aug 2026 16:50:42 +0000</pubDate>
      <link>https://easyapply.co/job/facilities-manager-93</link>
      <guid>https://easyapply.co/job/facilities-manager-93</guid>
      <category><![CDATA[Vancouver, BC]]></category>
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      <title>Casual Shelter Resource Worker (Multiple Shifts including Overnights)</title>
      <description><![CDATA[<div>FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low income, underhoused or homeless. We pursue dignity, belonging, and justice to meet the daily needs of community members while engaging in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.</div><p></p><ul></ul><p><i>Each job within the FIRST UNITED CHURCH Community Ministry Society should promote our accomplishment of our </i><span lang="EN"><a href="https://firstunited.ca/about-us/"><i>vision, mission, and values</i></a></span><i>.</i></p><p><i><b>Please not that we are currently at the Interview stage with our current round of candidates. New candidates may be reached out in the next round of interviews if this position(s) remain available.</b></i></p><p><span>WHAT WE OFFER</span></p><p>Wage: $27.85 per hour (increased as a Living Wage employer)</p><p><span>GENERAL DESCRIPTION:</span></p><p>First United is seeking two candidates to cover shifts during the Afternoons/Evenings (4:00 P.M. to 12:00 A.M.) and Nights (12:00 A.M. to 8:00 A.M.) in our 51 bed, low barrier shelter on Vancouver's Downtown Eastside (Night shift availability strongly preferred). If it is your desire to make a difference for those most vulnerable and to gain knowledge, experience and valuable skills in working with those with complex mental health and addiction issues, this is the job for you.&nbsp; We offer opportunities for training and professional development.&nbsp;&nbsp;</p><p>This position is accountable to the Manager of Shelter Services in providing a welcoming, safe, and secure environment to the men and women living in the First United Church's 24/7 emergency shelter. Under the immediate direction of the Shift Supervisor, the Shelter Resource Worker will be a daily presence at the First United Shelter to provide support to the men and women in the areas of relationship development and community engagement while performing a variety of duties to ensure the smooth operation of the emergency shelter.</p><p><span><b>SPECIFIC DUTIES AND RESPONSIBILITIES</b></span></p><ul><li>Create a safe, welcoming and calming environment for the men and women staying with the First United emergency shelter and from the community using our services.&nbsp; Engage and develop relationships with each individual through active listening, program offerings, access to our services and being a steady presence throughout all areas of the First United Church.&nbsp; Will work mainly with the shelter residents.</li><li>Act as the first point of contact for men and women staying in the First United Church emergency shelter.&nbsp; Welcomes new and returning users of the emergency shelter at First United Church by completing intakes, discussing shelter guidelines and ensuring basic shelter, food and hygiene needs are met.&nbsp;</li><li>Maintains the smooth operation of the emergency shelter by knowing who is in the building, doing regular counts and check-ins, managing the entrance door and graciously declining entry to non-shelter users when our day program closes, doing room/bathroom checks regularly.&nbsp; Monitor the showers and ensure clear of refuse for the next community member.&nbsp; Provide assistance to the Shift Supervisor as needed.</li><li>Ensure shelter residents are aware of meal times and when the sleeping areas are open making them accessible and ready for use at the appropriate times.&nbsp; Provide access to work lockers as needed.</li><li>Maintain daily documentation and information sharing through HIFIS, incident report forms, statistic reporting, attending bi-weekly Shelter Resource meetings and monthly all-staff meetings.&nbsp; Share community information to all staff and the community as it pertains to our daily work at the First United Church.&nbsp; Liaise with the Shift Supervisor/Assistant Shelter Manager and Shelter Case Planners with concerns and complete Community Care Referrals.</li><li>Participate as a team member of the whole First United church organization.&nbsp; Stay knowledgeable of and be active in programs, services and special projects.&nbsp; Use this knowledge to engage shelter residents in participating in volunteer work, Advocacy, Clinical Outreach team, First United housing, Supportive funding, and other programs when appropriate.&nbsp;</li><li>Stay observant of the environment and provide calming intervention as required to ensure the safety of everyone and policies are being respected.</li><li>Provide first response to crisis intervention as required.&nbsp; Communicate with team members, Shift Supervisor and/or Manager of Shelter Services and work alongside them to deescalate and resolve situations.&nbsp; Call for Emergency Medical Assistance when appropriate and calling the on-shift First Aid Attendant for all injuries to staff and community members regardless of the severity.&nbsp; Report all incidents, observations, and unsafe conditions through the proper channels and on the computer.</li><li>Participate with the general cleanliness and organization of the First United Church including all common areas, washrooms, and sleeping areas. Dispose of belongings that have not been left in a designated spot, or when a shelter resident no longer uses the shelter services.&nbsp;&nbsp; Assistant residents to downsize their belonging.</li><li>Other duties as required.</li><li>Men need to announce themselves when entering the Women's Shelter area.</li></ul><p><span>&nbsp;</span><span>KNOWLEDGE &amp; SKILLS</span></p><ul><li>Effective working relationship building skills and boundary setting with vulnerable populations.</li><li>Ability to discern relevant information, apply critical thinking and facilitate the resolution of challenging situations using diplomacy, tact, and persuasion.</li><li>Exceptional communication skills required (written and verbal) and the ability and experience of dealing with and de-escalating conflict in a fluid work environment is essential.</li><li>Demonstrated ability to use computer/technology such as:&nbsp; Outlook E-Mail, HIFIS (client data), Word/Excel, Timecard/Payroll Software, fillable forms, etc.</li><li>Demonstrated a strong community member focused philosophy in all interactions.</li><li>Demonstrated a high level of initiative, self direction, flexibility, and ability to adapt to, lead and manage change/changing situations.</li><li>Willingness to participate and show initiative to participate in community events and applicable training.</li></ul><p><span>EDUCATION &amp; EXPERIENCE:</span></p><ul><li>Minimum Grade 12.</li><li>Related training in non-violent crisis intervention.</li><li>Basic First Aid Certification.</li><li>A minimum of one year previous experience working in community based services providing direct services to at risk populations who have social/lifestyle risks Demonstrated experience working successfully with marginalized populations and those living in poverty.</li></ul><p><span><b>SCOPE OF RESPONSIBILITY:</b></span></p><p>Supervisory/Management responsibility: None</p><p><b>Latitude:<br><br></b>The incumbent works fairly independently. If clarification is required, it is expected that the incumbent will request further direction from the Shift Shelter Manager or delegate.&nbsp;</p><p><b></b></p><p>That nature of working in an emergency shelter is stressful and often will be supporting clients in crisis brought about by diverse life events and experiences.&nbsp; The Shelter Resources Worker must have the ability to function independently and under pressure, while managing a multitude of other emergency tasks.&nbsp; If clarification is required, it is expected that the incumbent will request further direction from the Shift Supervisor and/or Manager of Shelter Services<span>.</span></p><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><b>INTERNAL/EXTERNAL RELATIONSHIPS</b></span></p><ul><li>Regular communication is maintained with all levels of staff and management.&nbsp; </li><li>Communication is also maintained with management and co-workers as work is assigned and completed, and information exchanged on an ongoing basis.</li><li>The Shelter Resource Worker is to seek input or to exchange information about regular duties with the Shift Supervisor, Assistant Managers and/or Manager of Shelter Services</li></ul><p><b>JOB CLASSIFICATION:</b><br><br>Bargaining Unit</p><p>Job Classification: CSSEA Provincial Agreement JJEP Classification 10<br><br></p><p>We are committed to becoming a more just, equitable, inclusive, and diverse workplace, which extends to how we hire. We are continually learning new and unlearning old practices while examining systemic causes of inequity, including colonialism.&nbsp; We aim to be representative of the communities that we serve. We welcome everyone to apply, and we strongly encourage applications from members of communities that have been marginalized based on Indigeneity, race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. In order to achieve a representative team, preference may be given to people who are members of one or more of these groups.</p><p><i><span>&nbsp;</span></i></p>]]></description>
      <pubDate>Tue, 09 Jun 2026 17:19:13 +0000</pubDate>
      <link>https://easyapply.co/job/casual-shelter-resource-worker-overnights-9</link>
      <guid>https://easyapply.co/job/casual-shelter-resource-worker-overnights-9</guid>
      <category><![CDATA[Vancouver, BC]]></category>
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      <title>Assistant Manager, Shelter</title>
      <description><![CDATA[<div><p>FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low-income, under-housed or homeless. We provide essential services to meet the daily needs of community members and engage in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.</p><p><i>Each job within the FIRST UNITED CHURCH Community Ministry Society should promote the accomplishment of our&nbsp;</i><span lang="EN"><a href="https://firstunited.ca/about-us/"><i>vision, mission, and values</i></a></span><i>.</i></p><div><p><span>WHAT WE OFFER</span></p><ul><li>Annual salary progression for all staff</li><li>Comprehensive and 100% employer-paid health benefits including extended health and dental plan for regular staff, spouses and dependents</li><li>Life insurance, Long-term Disability, and AD&amp;D benefits</li><li>15 days of paid annual vacation</li><li>13 statutory paid days off every year and 12 days of paid sick leave</li></ul><p><span>GENERAL DESCRIPTION:</span></p></div><p>The Assistant Manager, Shelter aids in oversight of the shelter program at FIRST UNITED. Under the direction of the Shelter Manager, the Assistant Manager manages all staff employed in the shelter, assists with management and support of community members in the building and on the floor, and works closely with others in management and senior management roles to ensure financial viability and operational efficiency. The Assistant Manager works in close cooperation with the program, kitchen, operations, and office staff to ensure overall safety in the building, and the smooth integration of services and programs across the ministry.<font color="#000000">&nbsp;This is an onsite position at 467 Alexander Street, Vancouver BC.&nbsp;</font></p><div><p><span>SPECIFIC DUTIES &amp; RESPONSIBILITIES:</span></p></div><p><span>&nbsp;</span></p><ul><li>Under the direction of the Shelter Manager, is responsible for the day-to-day supervision of the multi-shift shelter services team. Assigns tasks and holds staff accountable for tasks based on the job description and established policies and procedures.</li><li>Ensures compliance with policies and procedures for the Shelter Team and the Shelter Program which align with FIRST UNITED values, and our BC Housing contract.&nbsp;</li><li>Under direction of the Shelter Manager, manages the performance of the Shelter Team including progressive discipline, coaching and performance reviews. Participates in recruitment, hiring, training and orientation of staff to maintain a full roster of full-time, part-time, and casual Shelter Resource Workers, Case Workers, and Shift Supervisors.</li><li>Works with the Shelter Case Planners, and Shift Supervisors to provide case management and gateway services for shelter residences. Collaborates on decisions with regard to termination of shelter services for shelter residents.&nbsp;</li><li>May make changes to the weekly staffing schedules, timesheets, leave requests and associated administrative duties regarding shelter staff.</li><li>Ensures the overall safety of the shelter program and assists Case Planners with development of safety plans and referrals.</li><li>Along with Shelter Manager, meets regularly with shelter resource workers, shift supervisors and case planners.</li><li>Reviews HIFIS documentation and shift reports to ensure accuracy and completion as directed by the Shelter Manager.</li><li>Provides crisis intervention and one-to-one support to community members as needed.</li><li>Provides information, referrals, and support to community members about services available at First United and in the wider community.</li><li>Ensures the overall cleanliness of the shelter is maintained and participates as needed.</li><li>Contributes to the overall safety of the shelter program. Develops and provides input to the development of safety plans and decisions regarding denial or restriction of service due to violent, abusive, or inappropriate conduct.</li><li>Other relevant duties as required.</li></ul><div><p><span>QUALIFICATIONS:</span></p></div><p><br></p><ul><li>Post secondary education, degree or diploma in a relevant field plus 3 years’ experience in a non-profit related environment e.g., emergency shelter, group home, recovery house OR a equivalency of relevant education, management, and work experience combined.&nbsp;</li><li>Experience in a unionized work environment and experience working with a collective agreement is required.&nbsp;</li><li>Ability to maintain a calm, welcoming, empathetic, and professional demeanor with vulnerable and/or marginalized individuals.</li><li>NVCI and First Aid/CPR</li></ul><p><br></p><blockquote><p></p></blockquote><p></p><div><p><span>SCOPE OF RESPONSIBILITY:</span><span lang="EN"></span></p></div><p><span>Supervisory Responsibility:</span></p><p><span lang="EN">Shift Supervisors, Shelter Resource Workers, Janitorial Staff</span></p><p><span>Latitude:</span></p><p><span lang="EN">Reports to the Shelter Manager, working closely to ensure adequate coverage of management duties on a weekly basis, and to ensure a cohesive and trusting team culture.&nbsp;&nbsp;</span></p><p></p><div><span><br></span></div><span><span>INTERNAL/EXTERNAL RELATIONSHIPS:</span></span><p></p><p>Regular communication is maintained with all levels of management and staff while completing work. Key relationships include:&nbsp;</p><ul type="disc"><li>Regular communication is maintained with all levels of management, staff, shelter residents, and community members.</li><li>Communication is also maintained with management and co-workers as work is assigned and completed, and information is exchanged on an ongoing basis.</li></ul><p><span lang="EN">&nbsp;</span></p><div><p><span>JOB CLASSIFICATION &amp; WAGES:</span></p></div></div><p></p><p><span>&nbsp;&nbsp;</span><span lang="EN">Exempt Wage Grid Level 7: $80,963.61-$83,109.14 annually<span>&nbsp;</span>and will commensurate with experience, with new joiners starting at the min to midpoint level.</span></p><div><div><p><span><br></span></p><p><span>WHAT TO EXPECT&nbsp;</span></p></div></div><p></p><ol><li>Candidates should submit resume, cover letter and respond to 3 written<i>&nbsp;</i>questions.</li><li>Candidates matching closely with the position's needs will be contacted for a phone interview.</li><li>Candidates advancing to the next stage can expect 1 phone screen, in person interview with manager and a final interview with hiring committee.</li><li>All positions at First United require a criminal record check clearance.</li><li>2 references from previous supervisory manager will be requested at the offer stage.</li></ol>]]></description>
      <pubDate>Fri, 24 Apr 2026 16:01:03 +0000</pubDate>
      <link>https://easyapply.co/job/assistant-manager-shelter-1</link>
      <guid>https://easyapply.co/job/assistant-manager-shelter-1</guid>
      <category><![CDATA[Vancouver, BC]]></category>
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